Lu keeps the wheels turning – recognised for her dynamic efficiency, strong organisational sense, and commitment to creating a positive, people-first workplace. With experience spanning 30 years in administration, accounting, hospitality, and healthcare, she brings a wealth of knowledge, structure and warmth to every project, ensuring that processes run smoothly and relationships stay strong. Lu connects the dots across Resonate’s projects and people, ensuring that business operations and schedules align seamlessly. She combines her eye for detail with a calm, solutions-driven approach – the kind that keeps projects on track and teams supported no matter how complex the day gets.